TransContainer Launches Online Cargo Insurance Service
PJSC TransContainer of Delo Group expands its service portfolio and launched cargo insurance service within the iSales online sales service. The project’s partner is VSK Insurance House.
Beginning from March 20, 2021 the customers can choose insurance service during execution of an order for transportation; a certificate of insurance will be issued and will be available in the personal account after the start of transportation. The program covers all main risks, traffic accidents, damages and illegal acts of third parties in case of cargo insurance for the amount up to 7 million roubles in one container (this is about 75% of all the orders executed via iSales). The new option provides for aggregate insurance coverage up to 1 billion roubles and quick settlement of losses.
The occurrence of an insurance case can be reported by phone or e-mail to TransContainer as well as to the insurance company. The insurance case is settled within 3 working days in case the damage amount does not exceed 1 million roubles, within 5-7 days if the damage is more than 1 million roubles.
‘Higher-quality and more available service is our priority, therefore we launch insurance services with the most attractive price and time characteristics and we do it online right away. The new option will allow our customers to simplify the transportation order execution and cut their expenses. Our next step in development of this trend will be online-insurance of cargo worth more than 7 million rubles and implementation of an automatic losses settlement mechanism,’ noted Nikita Pushkarev, Sales and Customers Service Director.
iSales is an online service of container transportation ordering and monitoring. The service allows to independently calculate the cost of service, execute an order and pay for the service (including by credit card), track the order fulfillment status, monitor the container location in real time. iSales accounts for 99% of the orders from the customers, 97% of the transportation volume and 98% of PJSC TransContainer’s revenue.